Business Consulting Lead

Company Name:
Kaiser Permanente
Customer facing position which documents functional requirements, analyzes business process, & develops business cases to support IT solutions. Provides client support during system development & implementation, development & maintenance of service level agreements.
Essential Functions:
Independently initiates, identifies & coordinates the analysis of complex client systems needs in project areas such as: new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality & operational readiness assessment.
Identifies opportunities for increasing business efficiency through improved manual & automated process systems.
Leads cross-functional &/or cross-divisional IT task forces to identify & document functional requirements, workflow, information sources & distribution paths, & system specifications.
May establish IT cross-functional task forces.
Coordinates the development of comprehensive business cases w/cost, service, benefit & ROI dimensions of proposed IT projects that are used at management & executive levels for funding & scope decisions.
Presents completed business cases to leadership for approvals.
Develops the analysis & definition of efficient, cost effective IT solutions that support client business processes & functional requirements for complex IT projects or sub tasks on large IT projects.
Evaluates existing applications that could address client requirements & develops recommendations where appropriate.
Evaluates alternative operational efficiencies.
Plans, leads, coordinates, & conducts the analysis of client business processes & functional requirements & the preparation of appropriate documentation to communicate & validate the information.
Develops cross-initiative integration plans.
Identifies other IT initiatives that exist & ensures that efforts are not duplicated.
Supports a variety of applications.
Consults on the integration of application systems into the work environment, regarding their operational & training implications.
Provides leadership & direction to clients in consulting, planning, marketing & training of multiple, complex automated systems.
Maintains current knowledge of application systems, interfaces, reporting processes, & data capture.
Coordinates ongoing application support w/ the various IT technical areas to ensure continued application usage & success.
Maintains current knowledge on health care industry, regulations, & KP & KP-IT business strategies.
Develops test plans.
Provides product expertise to client groups, delivers presentations, demonstrations & training for application systems.
Coordinates installation & first-use of new applications.
May provide specialized support to a specific business area.
Serves as a single point of contact for the resolution of client issues.
May maintain strategic user tables.
Chooses, recommends, creates &/or adopts techniques, standards & methodologies to apply.
Makes recommendations for improvements to KP standards/methodologies.
Advises clients on the consequences of actions.
Communicates risks & ensures understanding of these risks.
Jointly develops risk assessment of plan w/client.
Provides on-going communication.
Develops project plans for specific client's IT projects or project sub-tasks.
Acts as project lead in the coordination of solution development & the implementation of the final IT product/service.
Acts as a liaison between business clients & technical staff &/or w/development staff throughout the development life cycle.
May develop project plans.
This job description is not all encompassing.
Basic Qualifications:
Minimum eight (8) years of related experience.
Bachelor's degree in related field, OR four (4) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
License, Certification, Registration
Additional Requirements:
Thorough knowledge of policies, practices and systems.
Regularly contributes to the development of new concepts, techniques, and standards.
Considered functional expert in field within KP.
Frequently contributes to the development of new theories and methods.
Employs expertise as a generalist or specialist.
Preferred Qualifications:
COMPANY Kaiser Permanente
TITLE Business Consulting Lead
LOCATION Lake Oswego, OR

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